Andy Novianto

Education
SD Negeri 02 Pakisaji, Malang
1995-2001
SLTP Negeri 04 Kepanjen, Malang
2001-2004
SMK Telkom Malang
2004-2007
Institut Teknologi Adhi Tama Surabaya
2008-2013
S. Kom
Universitas Merdeka Malang
2014-2016
Magister Manajemen
Work Experience
PT. Telkom
2006
Internship
PT. Jivan Jaya Telecom
2007-2008
Junior IT Support
PT. Koperasi Telkomsel (Kisel)
2008-2009
Technical Support
PT. Beon Intermedia
2009- present
Customer Care Department Head
  • Customer Service
  • Technical Support
  • Quality Control
  • Information Center Team Leader
  • Information Center Department Head
  • Service Operation Department Head
  • Customer Care Department Head
Certification
Cisco Certified Network Associate (CCNA)
Oracle Database Administrator
Internal Auditor Certification (ISO 9001 & 27001)
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